Tasks
If you need a modification, customization, improvement, or have a problem in your InterLAB system, let us know, give us the "Task"
24 hours
'ToDo' It works 24 hours a day, 365 days a year, so you do not have to wait to make a report of your system
Office hours
Our staff of Programmers, Designers, Sales, Advisors etc. will respond to the "Tasks" during office hours
Follow this basic manual to understand the program and its use, or if you prefer download Here
Enter your username and password, a user is provided per Laboratory, if you do not have yours, please request the following email: marco@interlab.mx
Select your project, you can find it in the "My Projects" section in the image example: Demo InterLAB. Here we can see the tasks that we have and in what status they are
After selecting the project, we will open this screen, here are all the tasks that we created, as you can see in the image there are 2 tables of "Tasks" the first one for tasks of the InterLAB System and the second for Results Query
To create the task, click on + in the Tasks column, the New Task window will open. Here it is important to fill in the following information: Title, Description, Assign Concessionaire and set a Category (Error, Improvement, Request) . Finally we click the Save button
We have created our first Task with #771, and we have it in the "Tasks" column, we always have to create them here so that our staff can respond and make the status change, either to "Programming" or "Approve"
The InterLAB team will move the task to this column in case it considers that the accomplishment of the task carries a cost by special programming
The InterLAB team will change to this column the Task, which is being developed and will be able to ask questions in case something is not clear
You will be taken to this column when the Engineer completes the Task, so that the Laboratory staff can check that the Task is correctly performed, if so is passed to the "Validated" column, and with some error, you will be taken back to the Tasks column
Once the changes are checked, the laboratory will pass the task to this column, to test the change and verify that it does not affect the correct functioning of the system
Id the task did not cause any problems, the laboratory should move it to this column to complete the task
The system allows you to attach Word, Excel and images files. To do this, click on the Task to which you want to attach a file, and the task window will open, click on "Attach a document" , select the file that we want to share, and we give click on "Save"
