How does InterLAB help my Lab?
COMPUTER INTERFACE
A Computer Interface is the link that exists for communication and transfer of data between 2 systems, in the example of the image we can see that theSystem 1 sends the orders that were captured in him, to the system InterLAB to capture the results. Once captured the results are sent to the System 1
UNIDIRECTIONAL INTERFACE
The Unidirectional Interface works by sending data from the Clinical Team to the PC, or InterLAB system where the information received by the Clinical Team is stored. The communication process ends here. As a final result we have the data processed by the Clinical Team are inserted in the folio: 1706130001 automatically, saving us the time that would take us to capture them manually
BIDIRECTIONAL INTERFACE
The Communication Processes of a Bidirectional Interface, allow sending and receiving data in both directions, as we can see in the image. The Clinical Team processes and sends the results automatically, if the InterLAB system makes the request to the Folio Clinical Team: 1706130001, the Clinical Team responds to the data obtained from the test by interfacing the information to the InterLAB system
Send SMS
At present, we all have a cell phone, so InterLAB makes use of the technology to give greater comfort to the patients of our laboratoios offering them the option to send a text message automatically, so that the patient can consult its results in As they are ready
WEB CONSULTATION
To prevent the patient from returning only to consult or collect their results, InterLAB grants a page in which the patient, company or doctor can enter from anywhere with access to the Internet and download their results, without having to re-queue in the laboratory
ONLINE HELP
In order to provide personalized attention, InterLAB has a live CHAT, where you can solve your doubts:
»Customer Service: Solve your doubts regarding the contents of the system, versions, packages, promotions, preferential exchange rate, interfaces, products, costs etc..
»Support: If you need help with the operation of the system, here we can explain in a very simple way so that you can work without problems
»Web design: Follow the design of your website, ask for modifications, add information, promotions etc.
LAB CONTROL
We develop a system that installs on computers and laptops, with the same characteristics of InterLAB, but without the need to have internet connection, so you do not need third parties to work, all control is yours!!!
InterLAB helps you to have control of all your information, making it available to you in pdf formats. Some of the files are: Cash Cuts, Receipts, Labels, Invoices, Results, Sales Reports etc.
Corte de Caja
Recibo
Resultados
SATISFACTION SURVEY
Having fully satisfied customers is one of the main pillars to achieve success in any company. Any organization that wants to understand what your customers think about your product, your service, your facilities, etc. needs to do a satisfaction survey. InterLAB gives you this great benefit to apply it in your laboratory
OBJECTIVES:
» Obtain necessary information to keep them satisfied
» Know the level of customer satisfaction
» Understand customer expectations
» Get recommendations for improving the service
BENEFITS:
» Helps hold current customers
» Helps recruit new customers
» Customers feel part of the process of continuous improvement
